Sound Relief Tinnitus & Hearing Center is a group of audiology clinics in Colorado and Arizona. The practice focuses on tinnitus, hearing loss, hyperacusis, and misophonia, and every location is staffed by doctors of audiology.
Yelp lists an average rating of 4.4 from 82 reviews across its Sound Relief pages. The clinic's own site shows dozens of patient stories. Our team read those sources, the official service pages, and public complaints to see how the practice holds up.
This review covers what Sound Relief does, how a visit works, and what patients report. You'll also see what it costs and who might choose another provider. By the end, you'll know if a booking makes sense.
What Is Sound Relief Hearing Center?
Sound Relief is a multi-location audiology practice that treats tinnitus and hearing loss with doctor-led care. Dr. Julie Prutsman built the practice after starting her audiology career more than a decade ago. She describes the goal as a higher standard than 'just good enough.'
The practice runs nine clinics. Six sit in Colorado: Fort Collins, Westminster, Golden, Highlands Ranch, Denver, and Boulder. Three sit in Arizona: Mesa, Peoria, and Scottsdale. Each location lists its own phone line.
Sound Relief also runs a YouTube channel with more than 256,000 subscribers. That channel explains tinnitus treatment and hearing care, and it gives the brand a wider reach than a typical local clinic.
Who Is Sound Relief For?
The clinic serves adults with ringing in the ears, muffled hearing, or sound sensitivity. Patients also come for earwax removal, hearing aid repairs, and hearing protection. Musicians have a dedicated service line, so performers with specific listening needs have a clear entry point.
How Does a Sound Relief Visit Work?
A visit starts with a full evaluation, followed by a personalized plan built around your test results. The practice says appointments run longer than average and conversations go deeper. Nothing is described as rushed or off the shelf.
After testing, the audiologist explains the results and the options. Patients who need devices get a fitting and a tuning schedule. One reviewer used loaner hearing aids while the custom pair was on order, which kept the process moving.
Follow-up is part of the model. Patients describe regular checks to keep devices working well. For tinnitus, the clinic offers a structured program that pairs counseling with sound therapy.
How Long Does Treatment Take?
Tinnitus care runs for months, not days. One patient reported eight months in the program before tinnitus stopped feeling like a daily fight. Another described three months of gradual volume increases on new hearing aids. Patience is part of the plan.
What Services Does Sound Relief Offer?
The clinic covers hearing assessments, hearing aids, tinnitus treatment, and several sound-sensitivity programs. The service menu on its website is broader than many hearing shops. Most patients use one or two of these services.
Main Services:
- Comprehensive hearing assessments
- Advanced hearing aid technology
- Tinnitus treatment
- Earwax removal
- Hearing aid repairs
- Hearing protection
- Hyperacusis and misophonia care
- Musician services
The site also lists CareCredit as a payment option. That matters, because hearing aids often carry a high upfront price.
Does Sound Relief Treat Tinnitus?
Yes. Tinnitus is the practice's signature focus. Patients mention the TRT program, relaxation sounds, and hearing aids with sound features. Tinnitus has no universal cure, so success means managing the sound. One patient put it simply: it never goes away, but it doesn't have to control your life.
What Are the Benefits of Sound Relief?
The main benefits are doctor-level care, longer appointments, and a plan for tinnitus that goes beyond selling devices. Patients repeat those themes across Yelp and the clinic's own stories.
Main Benefits:
- Doctors of audiology at every location
- Longer appointments with detailed explanations
- A dedicated tinnitus program
- Loaner devices while custom aids are on order
- Ongoing follow-up and adjustments
- Nine locations across two states
Front desk staff earn praise too. Several reviewers name the receptionists who greeted them by name after a few visits.
Does Sound Relief Pressure You to Buy?
Mostly no. One Scottsdale reviewer left without buying hearing aids and still called the visit an entirely positive experience. Another patient said the team does not just hand you a set of devices. A single Yelp reviewer did allege a bait and switch, so ask for written pricing.
What Do Sound Relief Hearing Center Reviews Say?
Reviews are strongly positive, with a 4.4 Yelp average from 82 reviews and a long list of grateful patient stories. Praise centers on explanations, patience, and follow-through. Complaints are rare and mostly about sales practices.
A word of caution applies. The patient stories on soundrelief.com are curated by the clinic. Treat them as marketing, and weight independent sources like Yelp more heavily.
What Do Patients Like?
Patients like clear explanations of test results in plain language. They also like the gradual tuning of new hearing aids. One reviewer said the audiologist eased the volume up over three months so the devices never felt jarring. Others praise the quick scheduling and clean, welcoming offices.
What Do Patients Dislike?
Complaints are thin but real. One Yelp reviewer called the experience a bait and switch. Some patients also note that tinnitus treatment takes time and effort. The Better Business Bureau lists the Mesa location as not BBB accredited, which is a neutral fact but worth knowing.
How Does Sound Relief Compare to Other Hearing Providers?
Sound Relief trades the lowest possible price for specialist time and a tinnitus-first approach. Big-box and chain hearing shops often compete on price and volume. Over-the-counter devices cost less but skip the exam entirely.
Quick Comparison:
| Option | Exam by Audiologist | Main Draw |
|---|---|---|
| Sound Relief | Yes, doctor of audiology | Tinnitus program, long visits |
| Chain hearing shops | Varies by location | Many locations, frequent promotions |
| Over-the-counter hearing aids | No | Lowest upfront cost |
The honest takeaway is simple. If you only need a basic amplifier, a cheaper route may work. If tinnitus or complex hearing loss is in the picture, a specialist exam earns its cost.
What Are the Downsides of Sound Relief?
The downsides are limited geography, time commitment, and out-of-pocket costs for hearing aids. Clinics exist only in Colorado and Arizona. Patients elsewhere need a different provider.
Tinnitus programs demand follow-through. Wearing devices daily and attending follow-ups drives the outcome. One patient said that if you follow the program, your chances of success rise sharply.
Who Should Look Elsewhere?
Three groups may prefer another provider. People outside Colorado and Arizona cannot visit. Buyers who only want the cheapest amplifier may balk at specialist pricing. And anyone with sudden hearing loss or one-sided ringing should see a physician first, since those symptoms can signal a medical problem.
Is Sound Relief Hearing Center Legit?
Yes. Sound Relief is an established practice with real clinics, named doctors of audiology, and hundreds of public reviews. Nothing marks it as a scam. Independent platforms like Yelp show consistently strong ratings across locations.
Two caveats apply. The Mesa location is not BBB accredited, and the clinic-hosted stories are curated. Neither fact signals fraud, but both justify reading independent reviews before you book.
As with any clinic, ask who will treat you and what credentials they hold. The practice states that doctors of audiology care for patients at every location.
How Much Does Sound Relief Cost and How Do You Book?
Sound Relief charges $80 to $185 for a tinnitus evaluation and $60 to $165 for a hearing evaluation. The clinic bills these to insurance and says insurers typically pay at least a portion. Hearing aid prices are not published.
You book by calling the location nearest you or using the callback form on soundrelief.com. The site also offers online scheduling. CareCredit financing is available for larger purchases.
Is Sound Relief Worth the Price?
Yes, for patients with tinnitus or complex hearing needs. The evaluation fees are modest, and insurance may cover part of them. Hearing aid costs vary, so request an itemized quote before you commit. Compare it against one other provider if budget is tight.
Should You Try Optimal Weight Plan Alongside Your Hearing Care?
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